Reviews

So happy I found this hotel. It was small but good enough for me. Customer service was great and the hotel was clean. Best of all I LOVED the rooftop! The cheapest YET amazingly hotel I’ve ever stayed at. 10/10 would recommend and I am definitely coming back to stay here

Happy customer

Stayed in the "trio room" and it was larger than I expected. Very clean and comfortable. Overlooking Spencer St, with large double glazed windows the ONLY traffic noise we could hear was the occasional siren. Bathroom is tiny but functional and again, immaculately clean. Friendly attentive staff with knowledge of surrounding restaurants etc. Was pleasantly surprised by the amenities and made use of the attached Thai massage rooms accessible via the foyer. Great location, within a short stroll of Crown, the Convention centre and pretty much everything. Free trams through the city makes it easy to get around.

Di Brandie

oh my god oh my god oh my god... *breathe Denis* room 20 Melbourne's best kept secret. ... Arrived to friendly and helpful desk staff, good people, keep up your efforts, they are appreciated. Kudos! Shown to our room, Room 20, I know bugger all about the rest of the place, so this is just MY experience. Anyways, the room was small, but that was a no brainer, it is plastered all over their website, it was actually bigger than I imagined, and clean, very clean. The bathroom, couldn't swing a cat in there, but you can move about easily, it is ample for what you need to do, but the best part... wait for it! The shower is easily big enough for 2 people to use and has a 10 inch shower rose that just belts the water out!!! oh no no no... none of those bloody annoying water saving shower heads here fella! A REAL shower. Sheer luxury. And no one ever mentions this, but I will... Soft real toilet paper!!!! Not those transparent psuedo paper things you get in most places, like using bloody glad wrap that stuff. While we are on the subject of that, fellas, the "house toilets" are 9 steps from your door, I counted them, so to keep the missus happy, and stop stinking up the room, just slip down the passage 9 paces and use the house toilets for your morning constitutional, brilliant! Did I mention this room comes with a private courtyard attached? An incredibly quiet and green leafy oasis in a noisy city. If you stood on the table in the centre of the courtyard you could easily swing a cat, so plenty of room for the two of you to sit out there and chat or smoke or just unwind and relax a bit. Check some of the photos on the website, there are a couple of the courtyard, I really enjoyed just kicking back and relaxing for a bit in it's leafy green embrace. We stayed for 2 nights and our room was serviced, Well done to the house staff, I feel your pain, you do all the hard work and get none of the Kudos, here, have one on me! Coffee shop in the foyer area does a pretty good flat white too. In conclusion, highly recommend room 20! I will definitely be back.

Denis Devlin

good

HARJUNYUN

b

haejun

We have just stayed at the Best Western City hotel. Our stay was great.The room was clean,comfortable and very peaceful.You couldn’t ask for a better location.We will definitely be staying here again for any future trips to Melbourne.

Chris

Stayed in a "matchbox" room and was pleasantly surprised. Was not expecting much for the price in the CBD. Small (expected) but quite enough space, clean, well presented and reasonably modern. All staff encountered were very pleasant and very helpful and accomodating. Will most likely be our company digs whenever we come to train in Melbourne. One and only complaint was the seriously stupid ensuite sink arrangement being a small sink (thats ok) under a shelf that proteuded to far over. Could not wash face without washing floor. Had to shave in shower! Could easily be fixed with deeper sink or reduce shelf size to the sides Hope other rooms not the same.

Lindsay Skinner

Planning a boys’ trip or a weekend away with the girls and looking at 3-bedroom apartment accommodation in the Melbourne CBD? While you might be planning a luxurious trip, it can also become quite costly. The cost of the up keep of a 3-bedroom serviced apartment doesn’t come cheap, so why not save your money and put it to better use on your trip away by booking your CBD accommodation at Best Western.

23 test reviews

Planning a boys’ trip or a weekend away with the girls and looking at 3-bedroom apartment accommodation in the Melbourne CBD? While you might be planning a luxurious trip, it can also become quite costly. The cost of the up keep of a 3-bedroom serviced apartment doesn’t come cheap, so why not save your money and put it to better use on your trip away by booking your CBD accommodation at Best Western? Located on Spencer Street, just a short walk away from Southern Cross Station, Telstra Dome and the South Wharf DFO, Best Western offers the Trio Room – a far more cost-effective alternative to 3-bedroom short stay apartments in Melbourne.

test reviews

Submit Review

(*) Required Fields